General FAQ

Frequently Asked Questions
1. WHEN IS THE SPACE AVAILABLE?
2. CAN I BOOK A HOT DESK (PERSONAL SEAT) OR PROJECT ROOM IN ADVANCE?
3. WHAT IS THE CANCELLATION POLICY?
4. WHAT DOES THE STUDY BOX PROVIDE?
5. WHY SHOULD I PAY FOR A SPACE WHEN I COULD JUST WORK FROM HOME?
6. CAN I BRING MY OWN FOOD?
7. CAN I PRINT, SCAN AND COPY ON LOCATION?
8. ARE THERE ANY QUIET SPACE FOR WORKING OR A DISCUSSION?
9. CAN I DO AN EXTENSION OF MY CURRENT BOOKINGS?
10. I NEED TO VISIT THE RESTROOM OR LEAVE FOR A SHORT WHILE, SHOULD I BRING MY BELONGINGS WITH ME?
11. WHAT CAN I ACCESS WITH MY MEMBERSHIP?
12. WHAT ARE THE MODES OF PAYMENT?
13. I AM A WORKING ADULT AND DOING A PRT-TIME STUDIES AT THE SAME TIME, AM I QUALIFY FOR THE STUDENT PRICE?
14. CAN I BUY EXTRA HOURS IN CASE I NEED MORE TIME TO CONTINUE WITH MY REVISION OR WORK?
15. WHO SHOULD I CONTACT IF I WANT MORE INFORMATION?

Subscription FAQ

1. I AM A WORKING ADULT AND DOING A PRT-TIME STUDIES AT THE SAME TIME, AM I ELEGIBLE FOR THE SUBSCRIPTION PLAN?
2. WHEN CAN I COMMENCE ON MY SUBSCRIPTION PLAN?
3. HOW DO I MAKE PAYMENT FOR MY SUBSCRIPTION?
4. HOW IS THE SUBSCRIPTION BE RENEWED?
5. CAN I BRING A GUEST WITH ME?
6. HOW DO I CANCEL MY SUBSCRIPTION?
7. HOW DO I REQUEST A REFUND?