General FAQ

Frequently Asked Questions
1. WHEN IS THE SPACE AVAILABLE?
2. CAN I BOOK A HOT DESK (PERSONAL SEAT) OR PROJECT ROOM IN ADVANCE?
3. WHAT IS THE CANCELLATION POLICY?
4. WHAT DOES THE STUDY BOX PROVIDE?
5. WHY SHOULD I PAY FOR A SPACE WHEN I COULD JUST WORK FROM HOME?
6. CAN I BRING MY OWN FOOD?
7. CAN I PRINT, SCAN AND COPY ON LOCATION?
8. ARE THERE ANY QUIET SPACE FOR WORKING OR A DISCUSSION?
9. CAN I DO AN EXTENSION OF MY CURRENT BOOKINGS?
10. I NEED TO VISIT THE RESTROOM OR LEAVE FOR A SHORT WHILE, SHOULD I BRING MY BELONGINGS WITH ME?
11. WHAT CAN I ACCESS WITH MY MEMBERSHIP?
12. WHAT ARE THE MODES OF PAYMENT?
13. I AM A WORKING ADULT AND DOING A PRT-TIME STUDIES AT THE SAME TIME, AM I QUALIFY FOR THE STUDENT PRICE?
14. CAN I BUY EXTRA HOURS IN CASE I NEED MORE TIME TO CONTINUE WITH MY REVISION OR WORK?
15. WHO SHOULD I CONTACT IF I WANT MORE INFORMATION?

Membership FAQ

1. I AM A WORKING ADULT AND DOING A PRT-TIME STUDIES AT THE SAME TIME, AM I ELEGIBLE FOR THE SUBSCRIPTION PLAN?
2. WHEN CAN I COMMENCE ON MY SUBSCRIPTION PLAN?
3. HOW DO I MAKE PAYMENT FOR MY SUBSCRIPTION?
4. HOW IS THE SUBSCRIPTION BE RENEWED?
5. CAN I BRING A GUEST WITH ME?
6. HOW DO I CANCEL MY SUBSCRIPTION?
7. HOW DOES THE REFUND WORKS?
8. HOW DOES THE MEMBERSHIP PLAN WORKS?

Co-Tuition

Student FAQ

1. What is Study Box’s Co-Tuition?
2. Who should be benefiting by using Co-Tuition?
3. What types of lessons are offered on Co-Tuition?
4. Are the classes in group or individual?
5. Which subjects can I find teachers for?
6. Am I being able to find teachers for my children or myself?
7. Does Co-Tuition perform a background check on Teachers?
8. What should I do if I have found out a Teacher’s profile that is untrue?
9. Is there payment service provided by Co-Tuition?
10. My friend/family member wishes to attend the lesson as well, can I book for them too?
11. Can I talk with the teacher before I book?
12. I want to try it out before I booking a lesson, what do I do?
13. Can I book lessons with an institution?
14. I will be away and won’t be able to attend the next lesson. What should I do?
15. I cannot attend a lesson due to an emergency. What should I do?
16. The teacher can’t make it to the lesson due to medical issues. What should I do?
17. Can I write a review for a teacher?
18. What does Study Box do with the information that I provide?

Co-Tuition

Teacher FAQ

19. Who are the teachers in the classes available on Co-Tuition?
20. Are there any prerequisites before a teacher can be listed as a teacher on Co-Tuition?
21. Can I list using the website?
22. What kind of teachers can be listed on Co-Tuition?
23. What does Co-Tuition charge from teachers for listing?
24. I teach many subjects. Can I list myself for multiple subjects?
25. I am 15, can I list my lessons on Co-Tuition?
26. Can I give tuition at Study Box space?
27. I only teach a certain age group of Students. What should I do?
28. Should I specify my languages of instruction?
29. How do I get paid by learners?
30. Does Co-Tuition perform a background check on teachers?
31. Can I charge for trial lessons?
32. Will my mobile number and email ID be visible to learners?
33. What does Study Box do with the information that I provide?
34. I have an idea or feedbacks to improve Co-Tuition, where do I send it to?